Bailment Disclosure

This Bailment Disclosure explains how the physical cards behind your Vault Claims are held, and what protects your claim. When a pack reveals a card to you, you acquire a Vault Claim on that specific slab (Terms of Service, Section 4). The slab itself remains the holding shop's property, stored in the shop's secured vault and flagged as reserved to your claim: the shop cannot list, sell, or encumber a reserved slab, and each participating shop maintains insurance over the custodied units in its vault. Shops in lapsed insurance standing cannot list or sell additional units until coverage is restored.

Your claim entitles you to delivery of the identified slab. In defined events only — loss, damage, or an insurance event affecting the slab — the claim is satisfied instead by an equivalent card of the same certification and grade or by the make-whole remedy: the recorded value of the unit as store credit. Performance of every Vault Claim is the holding shop's obligation, and the shop is solely responsible for making you whole. The platform administers and enforces that obligation: it can compel shipment, apply the make-whole process at the shop's cost, and pursue recovery from the shop's payouts, recovery obligations, and insurance. Make-whole remedies are funded by the shop, not the platform: the platform passes recovered amounts through to you as store credit as recovery lands, and the shop remains the party liable for claim performance at all times. The dispute process gives you a direct channel to the shop, and the shop's insurance information is available to you for claims you pursue directly.

When you redeem, the sale of the physical card completes: title and possession transfer to you, tax and pass-through shipping are charged, and from that moment until delivery the shop holds and ships your property as bailee — your redeemed card is your property, not an asset of the shop, and the shop bears transit risk on shipments it dispatches. The platform can compel a holding shop to ship, and the in-app dispute process in the Terms of Service governs any custody dispute.